Inspiring examples
Fanon Resource Centre Merton
David Pinder (pictured above), FRCM manager, signed up to London’s Volunteer Management Charter in December to make sure his organisation is on track with good practice in Volunteer Management. In fact David's approach to his volunteers and his passion and motivation was immediately apparent. He treats his volunteers, who are at the same time the service users, with lots of care and attention. 'Being rewarded and treated as part of the organisation makes my volunteers very involved and happy' said David. Most importantly, he added, ‘ it gives them self esteem and confidence. Volunteers gain valuable life skills and benefit enormously. I discovered that when volunteers are happy they are also more committed and dedicated to the organisation. The atmosphere here is very welcoming and friendly'.
Marzena, the South London development worker, said that David's success lies in the fact that he knows his volunteers and most importantly knows their needs. He has regular support sessions in various formats such as group support and one-to-ones, to allow volunteers to voice their issues regularly. David never leaves any problems to grow - his motto is to tackle it at the base.
The charter that David signed up to will be displayed in the common area where his volunteers will be able to see what the organisation commits to with regards to volunteer management. Although David is doing great job, he is committed to work with Experts in Volunteering team and to further improve his good practice.